fa77 Privacy Policy

When you create an account on fa77, we collect the personal details you provide during registration — including your full name, date of birth, email address, and mobile number. We also collect payment-related information such as your preferred deposit method (GCash or Maya) and transaction history, which is necessary to process your deposits and withdrawals in Philippine pesos. As you use the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform stability, detect unusual activity, and improve the overall experience for players in the Philippines. We do not collect more information than is reasonably necessary to operate the platform and fulfil our obligations under applicable Philippine law.

If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality. All data collection is carried out transparently, and you have the right to request a summary of the personal information we hold about you at any time.

The information we collect is used primarily to operate and maintain your fa77 account, process financial transactions, and verify your identity in line with our platform's eligibility requirements. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and we do not use these channels for unsolicited marketing without your consent. Your session and activity data helps us personalise your experience on the platform, surface relevant game categories, and ensure that the mobile interface performs well on the devices most commonly used by players in the Philippines. We also use aggregated, anonymised data to analyse platform trends and make informed decisions about new features and content. At no point do we sell your personal information to third parties for their own commercial purposes.

Where required by law or by a regulatory authority in the Philippines, we may be obligated to share certain account or transaction data. In such cases, we will only disclose the minimum information necessary to comply with the legal requirement, and we will inform you where it is lawful and practicable to do so.

fa77 applies industry-standard security measures to protect your personal and financial information from unauthorised access, disclosure, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access controls. Our payment processing integrations with GCash and Maya are handled through secure, certified channels that do not expose your full payment credentials to our internal systems. We conduct regular reviews of our security practices to identify and address potential vulnerabilities before they can affect players. Staff who handle personal data are trained on data protection obligations and are bound by confidentiality requirements.

Despite these measures, no online platform can guarantee absolute security. If you believe your account has been compromised, please update your password immediately and reach out to our support team using the contact details available on the platform. We take all reported security concerns seriously and will investigate promptly.

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated data where there is no legal obligation for us to retain it. You may also withdraw consent for non-essential data processing at any time, and we will honour that request without affecting your ability to use the core features of the platform. To exercise any of these rights, please contact our support team using the details provided on the platform — we aim to respond to all data-related requests within a reasonable timeframe. If you have a concern about how your data has been handled, you also have the right to raise a complaint with the relevant data protection authority in the Philippines.

We periodically review and update this Privacy Policy to reflect changes in our practices or applicable regulations. When material changes are made, we will publish the updated version on this page with a revised effective date. Continued use of the platform after any update constitutes your acceptance of the revised policy. For any questions about your data or this policy, visit our FAQ page or check your account settings.

Last updated: 2025. This Privacy Policy applies to all players accessing fa77 from the Philippines.